Post-Call Transcription

Post Call Transcription:

Transform your recorded calls into organized written text. Our advanced speech recognition technology converts conversations into text, offering insights for improving customer interactions and enhancing decision-making.

Keyword Spotting:

Enable automatic classification of calls based on specific keywords detected in the post-call transcription. Scan transcriptions for predetermined terms and trigger actions when these terms are identified.

Actionable Insight

Select a set of actions and webhooks that will be fired when keywords are spotted.

Example Transcription